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23rd World Congress on Safety and Health at Work Social Media Guidelines

Social Media Guidelines


About the Guidelines 

The 23rd World Congress on Safety and Health at Work Social Media Community Guidelines (Guidelines) apply to all social media channels owned and managed by the World Congress on Safety and Health at Work, including: 


Agreeing to the Guidelines 

By engaging and participating in our social media, you accept and agree to Guidelines as set out below. 

If you do not accept these Guidelines, you must refrain from engaging and participating on our social media pages. 

These Guidelines may be modified by the World Congress team at any time. It is your responsibility to keep up to date with the modifications to the Guidelines. If you participate in the World Congress’s social media pages following any modification, you will be considered to have accepted the modified Guidelines. 


Engaging with The World Congress on social media 

The World Congress social media pages are used to share global discussions and developments, with a goal to provide a channel for enquiries from members and stakeholders. 

We value comments and look forward to hearing your opinions, but it is important these contributions are relevant and do not disrupt others in the online community.​ 


Use of social media pages​ 

The World Congress engages with members in the public domain in accordance with the terms and conditions of the hosting social media platform. 

When engaging on the World Congress social media pages (posting, commenting, or sharing) you should not post messages that contain: 

  • Content or links that are unlawful, or may defame, discriminate, offend, interfere with privacy or infringe copyright or other intellectual property rights 

  • Vilification or discrimination against any gender, religion, sexual preference, age, disability, marital or domestic status, race/ethnicity, criminal record or political opinion 

  • Swearing or abusive terms in any language  

  • Deceptive, misleading, or fraudulent information, including impersonating or falsely representing any other person or organisation 

  • Personal attacks against other users, members of the public, World Congress team or any personnel supporting the World Congress, and attacks against organisations 

  • Comments that are political in nature 

  • Reposts of other user's requests or offers, or anything else that could be considered spam 

  • Personal information relating to yourself or others (names, email addresses, phone numbers or photographs) 

  • Self-promotion or advertising content without explicit permission from the World Congress 


Social media moderation policy 

The World Congress moderates and monitors its social media channels during standard business hours only (Monday to Friday 8:00am to 4:00pm AEST). 

The World Congress will make reasonable efforts to ensure that we identify and remove any inappropriate materials. Any breach of these Guidelines may result in the removal of the comment by the World Congress team. The World Congress may also remove members from the page at its sole discretion. 

If posts or comments breach these Guidelines and appear on the World Congress social media channels, please report to the World Congress team at 

The World Congress does not endorse or otherwise support any views, opinions or comments posted on our social media account and any content, sources, or accounts that it acknowledges, follows, links, retweets or shares on our social media channels. 


Sharing personal information​ 

Members may choose to share contact information with our officers in private settings (direct messages) of the social media platform to allow us to investigate an inquiry further. Members accept any risks with the relevant social media platform’s terms and conditions, and its privacy policies. 



The World Congress accepts no responsibility, or liability for any loss, damage, cost, or expense, which you or another party directly or indirectly suffers arising out of, or in connection with, your use of, or reliance on, any posts, comments or any other information made available or accessible through our social media channels or any linked site or facility. 

To the extent permitted by law, the World Congress accepts no liability arising from its moderation or removal of, or failure to moderate or remove, any post, comment, or other material (including inappropriate content) from its social media channels. 


The World Congress Privacy Collection Notice 

Information you provide to the World Congress over social media is used to help with your inquiry. This information is collected from you on a voluntary basis and may be disclosed to other government agencies to assist with your inquiry or escalate to the appropriate team. Your information may also be used to improve the member experience. The World Congress will not disclose your personal information to third parties for any purposes not already stated in this Privacy Collection Notice, or to which you have otherwise consented, unless the World Congress is required, or authorised, by law to do so. 

You may ask for access to the information we hold about you at any time and request to update, correct or amend your personal information by contacting: 

Privacy Coordinator 

Department of Customer Service 

2-24 Rawson Place 

Sydney NSW 2000 


Your personal information will be held by DCS at McKell Building, 2-24 Rawson Place, Sydney NSW 2000. 



For more information on these Guidelines or to report a post or comment on our social media channels, please contact the World Congress team by email at